Talk to a Consultant
We’re here to help you take your business to the next level. Let’s join forces to keep you ahead of the competition
Get In Touch with Us
We’re just a message or call away. Reach out to us, and let’s discuss how we can support your business goals
Email: info@synthesisbpo.com
Address: No. 37, Lane Number 13,
Bijle Nagar,Kale Padal, Hadapsar, Pune,
Maharashtra 411028, India
Bijle Nagar,Kale Padal, Hadapsar, Pune,
Maharashtra 411028, India
Corporate office: 131 Continental Dr Ste 305,
Newark, DE 19713, United States.
Newark, DE 19713, United States.
INDUSTRIES & SUPPORT
Serving Diverse Industries
Synthesis BPO works with businesses across different industries and operating models. The exact support structure depends on the client’s customers, processes, tools, service requirements, and coverage needs.
We support businesses across multiple industries
and service environments. Depending on the
engagement, our teams can provide customer support,
contact center operations, virtual assistance,
lead generation, appointment setting, e-commerce
support, technical help desk, and remote camera
monitoring.
Yes. Our delivery model can be structured around
the client's location, service hours, customer
base, communication channels, and operational
requirements.
It helps to include the type of work you want to
outsource, approximate team size, required coverage
hours, channels involved, current challenges,
preferred timeline, and any specific tools or
experience required.
In some engagements, a pilot or smaller initial
team can be appropriate. The structure depends on
the work, expected volume, staffing requirements,
and the client's goals.
Some services can be arranged for 24/7 coverage
when the client's requirements and staffing plan
call for it. Coverage is designed around shifts,
handoffs, service channels, and the required
operating schedule.
✓
Support scope, staffing, coverage, and reporting
are defined around each client engagement.
