U.S. Managed Enterprise BPO
Built as an Extension of Your Team
Synthesis BPO delivers bankable 24/7 Call Centre Services. Headquartered in Newark, Delaware with secure operations managed by experts with 19+ years experience, we cut operating costs by 40–60% while matching or exceeding your in-house quality standards. Meet pre-vetted candidates and test your campaign before you commit.
Get a Free Consultation →A measured operating model with secure workflows, visible performance, and accountable delivery.
Powering Growth for U.S. Enterprises & Brokerages
in Partnership with Vision Sync Solutions LLC
Building reliable enterprise partnerships through secure operations, measurable performance, and long-term support.
Client Reviews & Testimonials
Read unedited feedback from long-term enterprise partners who scale their operations with Synthesis BPO.
Why Synthesis BPO Outperforms Traditional Offshore Vendors
Backed by 12+ years of direct outsourcing leadership and 19+ years of combined team industry expertise, we reject passive SOP following in favor of proactive, mission-driven execution.
Schedule a Consultation →Proactive Ownership
We never just hope static SOPs work. Our teams go overboard and outplay standard practice, treating your business with the same urgency as our own.
In-House AI Tech & Scale
Outsourced teams must match or exceed your in-house staff. We pair cutting-edge AI agents in our secure data center with proven human execution.
Enforced HIPAA Compliance
While many offshore vendors only pay lip service to HIPAA, our teams undergo rigorous, ongoing certification sessions to stay ahead of regulatory changes.
Mission-Driven Go-Getters
We are not a testing shop waiting for things to happen. Every client opportunity is treated as a vital mission to act as an extended hand of your team.
How Our Enterprise Partners Validate Our Leadership Claims
Every operational claim we make regarding transparency, tenured staffing, and proactive ownership is backed by verifiable multi-year client partnerships.
Clear, Predictable Per-Hour & Monthly Estimates
For accurate pricing matched to your exact workflow complexity, volume, and skill requirements, please ask for an expert or fill out our inquiry form.
Inbound & Chat
Ideal for Tier-1 customer support, order processing, live chat assistance, and general inbound inquiries.
- Omnichannel coverage
- 99.8% Uptime SLA
- Dedicated QA supervision
Outbound Sales
Dedicated B2B lead generation, appointment setting, and high-velocity outbound sales campaign management.
- Verified prospect lists
- Compliance-trained callers
- Daily pipeline reporting
Technical Helpdesk
Designed for technical troubleshooting, software ticketing, and multi-channel escalation workflows.
- Tier-1/Tier-2 tech support
- Custom CRM integration
- Multi-region redundancy
Final pricing varies based on workflow complexity, staffing volume, operating hours, technology requirements, and required skill level.
