E-commerce Assistant Services by SynthesisBPO offer a dedicated solution to help you streamline your e-commerce operations, improve customer experiences, and boost sales.
Redefine your client experience by partnering with SynthesisBPO’s Retail and E-Commerce call center services. Our staff of very skilled and knowledgeable experts is committed to increasing your sales, responding to client inquiries, and proactively resolving problems, both before and after the sale
Recognizing that customer care is the cornerstone of a successful online business, SynthesisBPO’s team of customer service experts provides individualized services to each of your valued clients. We make sure your consumers always have access to help when they need it most by being available around-the-clock. Reach out to us right now to transform your support strategy for retail and e-commerce.
Our e-commerce assistants have in-depth knowledge of the industry and are well-versed in online store management
We provide round-the-clock customer support, ensuring your customers receive assistance at any time, day or night
Our retail and e-commerce call center packages are tailored to your specific requirements and offer a unique experience that appeals to your target market
Improve service quality while cutting expenses with our solutions, which seamlessly combine affordability and value
Seamlessly integrate our services across various e-commerce platforms to reach customers wherever they prefer to shop
Let us manage your order processing, from order placement and payment processing to order tracking and returns
We provide customers with detailed product information and offer recommendations to drive sales and enhance the shopping experience
Keep your e-commerce store well-stocked and organized with our inventory management services
Get Customer Email: The client sends an email to the specified support email address with a question or a request for assistance
Our e-commerce assistants handle customer inquiries, provide product information, and assist with issues, ensuring a positive shopping experience
We keep customers updated on the status of their orders, reducing uncertainty and improving satisfaction
Provide real-time support with live chat services to guide customers through their shopping journey
Utilize our call center help to gather insightful client feedback, conduct satisfaction surveys, and evaluate data in order to consistently enhance the overall shopping experience
Our assistants can manage the returns and refunds process, ensuring a hassle-free experience for customers
Our contact center professionals help you by providing technical support for complicated products and assisting clients with installation, troubleshooting, and usage questions
Drive additional sales by suggesting related products and offering enticing promotions
Keep your product listings, descriptions, and images up to date with our content management services
Our Email Support Services are adaptable to a wide range of industries, including:
E-commerce Assistant Services are designed to provide professional support for online businesses. They benefit your online business by offering experienced assistance in various aspects, including product management, order processing, customer support, and inventory management. These services help you save time, reduce operational costs, and enhance the shopping experience for your customers
Outsourcing e-commerce tasks to SynthesisBPO offers several advantages, including access to experienced e-commerce experts, personalized assistance, time and cost efficiency, and the ability to focus on business growth. Our e-commerce assistants are well-versed in various e-commerce platforms and can handle a wide range of tasks, allowing you to run your online store more efficiently
Yes, we have expertise in managing various e-commerce platforms, including Shopify, WooCommerce, Magento, and more. We can also assist with multi-channel selling, ensuring that your products are listed and managed across different online marketplaces
Our e-commerce assistants prioritize the shopping experience of your customers. They handle inquiries promptly, resolve issues, keep product listings updated, and maintain efficient order processing, all of which contribute to a positive and hassle-free shopping experience
We serve a wide range of industries, including fashion and apparel, electronics and technology, health and wellness, home and garden, food and beverage, toys and games, and more. Our services are adaptable to diverse online businesses