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Skip to content We offer a comprehensive Software Updates and Patches service to keep your systems up to date, protect against vulnerabilities, and ensure your contact center operates at its best.
Software updates guard your network against malicious software that could harm your systems or jeopardize client or company information. Continuous monitoring services from SynthesisBPO ensure that your apps are automatically updated with the newest updates, allowing your company to use its systems at peak efficiency and without interruption.
Software updates and patches play a pivotal role in maintaining your contact center’s health, offering several advantages, including:
With SynthesisBPO’s remote managed patching services, all of your network’s components—including the daily-use software and applications—are automatically updated. When a patch is released by Microsoft, Windows, or an approved third-party vendor, SynthesisBPO will apply it to each endpoint and verify that it works. Servers typically apply once a week, while workstations typically apply every night
Additionally, SynthesisBPO can design a unique patching schedule to work with the operations of your company. In order to ensure that your company benefits from every software update, SynthesisBPO can also assist with training your personnel on the newest features and performance improvements with an additional work order. We handle patching so that your company may function.
At SynthesisBPO, we provide expert Software Updates and Patches services designed to meet the unique needs of your contact center. Our services encompass:
Our Email Support Services are adaptable to a wide range of industries, including:
Software Updates and Patches refer to updates and fixes released by software developers to improve security, performance, and features. They are vital to maintain the health and functionality of your contact center solutions.
SynthesisBPO offers comprehensive Software Updates and Patches services. We ensure that your contact center software remains up to date, secure, and optimized for performance.
All types of contact center solutions, including cloud-based, on-premises, and hybrid systems, can benefit from regular software updates and patches to enhance security and performance.
The frequency of updates can vary based on your software and its vendor. While not every update may be necessary, it’s essential to regularly apply security patches to protect against vulnerabilities.
Some updates may require downtime, but our team offers scheduled maintenance to minimize disruptions and ensure updates are applied at convenient times for your business.
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